Before Arrival
If you need a refund on your rental package, or to make a change to your reservation and you placed it directly through our call center Steamboat Central Reservations, please contact them directly at 877-237-2628. If you booked your reservation through one of our Steamboat Sports rental shops directly, please email rentals@steamboat.com to speak with a representative. Please have your credit card & reservation number ready.

After Arrival
If you have already checked in and have your rental equipment in your possession, and are seeking a refund for unused days, please return all equipment to the shop that you rented from and see a rental cashier on site. Refunds will not be processed for unused days of fulfilled rental packages via phone and must be completed in person before you leave Steamboat.